Website Terms of Use

These Website Terms of Use apply when you access or use the website operated by The Brave Mind Project Pty Ltd, ABN 52 692 520 424.

By using this website, you agree to these terms. If you do not agree, you should stop using the website.

References to BMP, we, us or our mean The Brave Mind Project Pty Ltd.

This website provides information about The Brave Mind Project's private counselling and NDIS Therapeutic Supports counselling services and about the broader business operations of The Brave Mind Project, including Man Counsellor and FIFO Mind Connect.

The Brave Mind Project Pty Ltd provides its private and NDIS counselling services directly. The public website provides information, enquiries and links to appointment booking and does not create a counselling relationship simply by being viewed or used.

Information published on this website is general information and is not a substitute for professional advice that considers a person's individual circumstances.

Viewing this website, downloading general resources, submitting a general enquiry or following a link does not by itself create:

• A counsellor-client relationship.
• A health practitioner-patient relationship.
• A contractual service relationship.
• A partnership, agency or employment relationship.

A service relationship begins only when the relevant service provider has accepted the engagement and any required booking, consent, payment or service terms have been completed.

The Brave Mind Project and its trading brands do not provide emergency or crisis response through this corporate website.

In immediate danger, call Triple Zero on 000.

Do not use a website enquiry form for an urgent emergency, immediate safety concern or time-critical clinical issue.

The Brave Mind Project Pty Ltd directly provides NDIS Therapeutic Supports counselling under The Brave Mind Project name. Man Counsellor and FIFO Mind Connect are separate trading names or business operations associated with The Brave Mind Project Pty Ltd and are not the providers of this NDIS counselling service.

Specific counselling services, training, licences, bookings or resources may be governed by additional:

• Service terms.
• Booking conditions.
• Cancellation or refund policies.
• Privacy notices.
• Licensing agreements.
• Organisational contracts.
• Consent documentation.

Where additional terms apply, those terms will govern the relevant service or transaction.

BMP takes reasonable care when preparing and maintaining website content.

However, information may change and may not always be complete, current or suitable for every purpose.

We may update, correct, remove or replace website content without notice.

You should make your own enquiries before relying on website information for an important personal, professional, commercial, legal, medical or financial decision.

You must not use this website:

• For an unlawful, fraudulent or harmful purpose.
• To interfere with the security or operation of the website.
• To introduce malicious software, automated attacks or harmful code.
• To attempt unauthorised access to accounts, systems, data or restricted areas.
• To impersonate another person or misrepresent your identity.
• To copy or exploit website content in a way that infringes intellectual property rights.
• To submit information that is threatening, abusive, defamatory, misleading or unlawful.

We may restrict access where we reasonably believe the website is being misused.

Unless otherwise stated, website content is owned by or licensed to The Brave Mind Project Pty Ltd.

This includes:

• Business names and branding.
• Logos.
• Written content.
• Training and educational material.
• Graphics.
• Page layouts.
• Videos.
• Downloadable resources.
• Website design elements.

You may view and print reasonable portions of publicly available website content for personal, non-commercial use.

You must not reproduce, modify, republish, sell, distribute, commercially exploit or create derivative works from website content without prior written permission, except where permitted by law.

Third-party names, logos and materials remain the property of their respective owners.

This website may contain links to Man Counsellor, FIFO Mind Connect, social media platforms and other third-party websites.

External websites are operated independently and may have their own terms, privacy policies and security practices.

A link does not necessarily mean BMP endorses every statement, product, service or practice appearing on the external website.

BMP is not responsible for the availability, content or operation of an external website.

BMP aims to keep the website available and secure but does not guarantee uninterrupted, error-free or virus-free access.

Access may be suspended or interrupted for maintenance, upgrades, security, technical failures or circumstances outside our reasonable control.

Users are responsible for maintaining appropriate security protections on their own devices and systems.

Personal information submitted through this website will be handled in accordance with the Privacy Policy published on this website and any service-specific privacy or consent documentation that applies.

Do not submit NDIS numbers, detailed health information, confidential counselling information or urgent safety concerns through the public enquiry form. Information required to establish or deliver an accepted NDIS counselling service will be collected through appropriate service processes.

Nothing in these terms excludes, restricts or modifies any right, guarantee, remedy or liability that cannot lawfully be excluded, restricted or modified, including applicable rights under the Australian Consumer Law.

To the maximum extent permitted by law, BMP is not liable for loss arising solely from:

• Reliance on general website information without obtaining appropriate advice.
• The unavailability or interruption of the website.
• The content, availability or security of a third-party website.
• Unauthorised or unlawful use of the website by a user.

Where liability cannot lawfully be excluded, it will be limited only to the extent permitted by law.

BMP may update these terms when website functions, business operations, laws or risk requirements change.

The current version will be published on this page with its effective date.

Continued use of the website after an update means the updated terms apply to future use.

These terms are governed by the laws of Queensland, Australia.

Users submit to the jurisdiction of the courts of Queensland and courts entitled to hear appeals from those courts.

Questions about these terms may be directed to: